●Please double check colors, sizse and quantities before you confirm order. Returns caused by personal issues will be rejected once the order confirmed.
●Do inspection when receipt of goods. Please send pictures and problems of discrepancy to our e-mail address “firstname.lastname@example.org” within 7 days (weekend is included), or it won’t be accepted.
●Color difference, unexpected product/leather grain/style and off size are not including in discrepancy range. Re-order if above is acceptable.
●Package must be as origin when return, or you have to bear part of fee, or retrieve your right of return if not following our policy.
●Return and Exchange will be rejected when product is open or used, the tag is torn off, or the package cannot be restored.
●Must pack the returned goods in a proper way, DO NOT take product’s packaging as return packaging, e.g. shoes box, product’s original packaging . Return or Exchange won’t be accepted if any damage of goods or packaging caused during transportation.