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Customers must cover the shipping costs for returns or exchanges. If your order had a free shipping discount, you'll still need to pay the original shipping fee for returns. Please don't purchase if you disagree with this policy. Accounts with over 3 returns or exchanges within a year, including the 3rd time, will be locked and unable to make further purchases. Before ordering, consider confirming sizes via e-mail freakyhousetw@gmail.com or send us a message. 


If 7 days have gone by after you have received the items, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.